Do you guarantee merchandise to be authentic?
Absolutely. All our merchandise is 100% authentic as they are purchased directly from the source.
What form of payment do you accept?
We accept Visa, Master Card, and American Express.
When do you charge my credit card?
We charge your card on the day the order is shipped.
When will I receive my order?
If product is in stock, we ship all orders within 24-48 hours. If the item is out of stock, we will contact you for specific instructions from you as to whether to cancel your order, put it on hold, or wait until it is available for delivery. We ship via regular UPS (excluding Saturdays & Sundays). Estimated arrival time depends on the shipping method you select and your zip code. (For more information visit www.ups.com).
How much are shipping charges?
- Regular UPS: FREE
- UPS 2 Day Air: $15.00
- UPS Next Day Air: $30.00
Do you accept international orders?
Yes. However, shipping charges for international orders may vary and are costly. We will notify you about the shipping charges on all international shipments before shipping the order.
Do you charge sales tax?
Sales tax is 8.25% for California residents only. No tax for outside California.
What is your return policy?
You may return any purchase within 30 days from your order date. We offer a full refund to your credit card or an even exchange. For a full refund, returned items must be unused, in their original condition and original packaging. (Unfortunately, no refund for shipping charges).
Is my personal information secure?
Yes. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the Internet encryption technology. Encryption is a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
